Return Policy

Return and Refund Policy

At This and That by Samantha, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your product, we offer returns on unused and unworn items within 30 days of the original purchase date.

Return Conditions:

• Items must be returned in their original condition: unused, unworn, and with all original packaging.
• Returns must be initiated within 30 days from the date of purchase.
• Proof of purchase or receipt is required for all returns.

Refunds: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment within 7-10 business days.

Non-returnable items: Custom-made or personalized items are not eligible for return or refund unless there is a defect in the product.